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Critical to the success of any well-known HCM or payroll system solution is how well the integration of new processes and procedures goes for the client company. Often overlooked is the role that approved businesses, brought in to make the transition to that new system happen, play. Hear firsthand from the founder of one of these groups, Jennifer Wise of Wise Consulting, about the keys to getting an implementation right the first time, and avoiding that costly failed attempt.