Episode 098: Three Reasons to Have a Continuous Improvement Process Step

Published: May 12, 2007, 11 p.m.

This week The PMO Podcast™ Featured Story presents, "Three Reasons to Have a Continuous Improvement Process Step," presented by Mark Perry (about Mark), host of The PMO Podcast™. Does your project management process or SDLC process have a post-closing continuous improvement process step? What exactly is a post-closing continuous improvement process step and what is the value of it to your PMO and organization? Just about everyone thinks that such ideas as lessons learned and continuous improvement are good things, but why is it that in so many organizations lessons learned so often become lessons filed and forgotten?

The PMO Podcast™ Points Memo suggests, “Walk the walk, Francis d'Assisi style." Recently, during my time with a very skilled and experienced IT veteran, technology enthusiast, and head of the PMO, I couldn’t help but be a bit taken back by his style. He spent quite a bit of his time walking around, making calls here and there, inquiry about things, offering to help or provide assistance, etc. And all of that reminded me of the story of the young monk, long ago, who had been asked by Francis d’Assisi to join him on a trip to go to a nearby village to preach. Sometimes you need to “talk the talk”, but always you need to “walk the walk.”

The PMO Podcast™ Mailbag provides the seventh in a series of ten tips for setting up a PMO.

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