Episode 21: The Psychology of Case Acceptance with Dr. Paul Homoly

Published: May 20, 2019, 5:39 p.m.

b'On today\'s episode, we talk to case acceptance guru Dr. Paul Homoly. Dr. Homoly is a world-class leader in dental education and has written several books including what many consider the bible of best practices for case acceptance, "Making it Easy for Patients to Say \\u201cYes.\\u201d

Dr. Homoly gives us several real-world tips you can start using in your practice today. Forget all of those techniques you learned in other CE programs, they don\'t work; listen to the podcast and find out why they don\'t and what Dr. Homoly recommends to get your patients to say \\u201cyes" to case acceptance.

https://paulhomoly.com/
Order his online CE course https://paulhomoly.com/mie-online/

Some of the questions we ask him:

What are some misunderstandings or limiting beliefs about case acceptance?
Is it better for the patient to see you as an advocate or an educator about their dental health?
How do you handle a patient who doesn\\u2019t have any concerns about their teeth? They have a condition not a disability.
A lot of dentists seem to handle the \\u201cbread and butter\\u201d type case acceptance ok, but when you get to the higher cost dental work they lose it. Why is that?
How do you present complete care to patients without losing them to sticker shock? And how do you make the patient not feel embarrassed about not being able to afford a needed treatment?
Practice management experts might say if the patients aren\\u2019t accepting the care you didn\\u2019t educate them well enough. Do you agree with that statement?
It\\u2019s been well over a decade since you released your iconic book \\u201cMaking it Easy for Patients to Say \\u201cYes\\u201d. If you had to update that book today, what would you add or take out?'