93-The ONE Selling Strategy That Skyrockets Refunds (And Buyer's Remorse)

Published: May 7, 2018, 7 a.m.

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What\\u2019s up,\\xa0Healthpreneurs!\\xa0It\\u2019s another awesome day on the\\xa0Healthpreneur\\xa0Podcast. Thank you for joining us! Today I\\u2019m going to tell the story of a terrible sales experience I had while visiting Morocco with my family. This experience was the epitome of what NOT to do if you want your customers walking away from a sale feeling good.\\xa0\\xa0

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Today\\u2019s topic is reciprocity. You may have heard that it can be a good thing, and that\\u2019s true. It can be. The problem arises when reciprocity is used to guilt\\xa0or pressure someone into buying because they are made to feel like they \\u201cowe\\u201d you. Not nice.\\xa0\\xa0

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In today\\u2019s episode, I\\u2019m going to use my experience in Morocco to illustrate just how bad the sales tactic of reciprocity can be \\u2013 so you can make sure you never do it in your own business.\\xa0Tune in to find out the\\xa0genuine ways to provide value to your audience so they are happy to become clients...and won\\u2019t want a refund later.\\xa0\\xa0

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1:00\\xa0\\u2013\\xa07:30 -\\xa0Story: The worst buying experience\\xa0in Morocco\\xa0

7:30 \\u2013\\xa09:00 \\u2013 The problems with reciprocity: Guilt, remorse, regret\\xa0

9:00 \\u2013\\xa012:00 -\\xa0Scarf story: Feeling like you owe something in return\\xa0\\xa0

12:00 \\u2013\\xa014:00 -\\xa0Reciprocity used for evil versus offering true value and respecting the client\\xa0

14:00 \\u2013 16:00 - Leading by service without heavy-duty reciprocity\\xa0

16:00 \\u2013\\xa0 17:30 - The Seven Figure Health Business Blueprint makes business feel good\\xa0

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