235 - How to Deal with Clients Who've Been Burned Before

Published: April 8, 2019, 7 a.m.

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How\\u2019s it going, Healthpreneurs? Today\\u2019s episode is a hot one! I\\u2019m going to talk about how to deal with clients who\\u2019ve been burned before. Ouch. We know how to handle this because about 20% of the clients we deal with had been burned by a coach before.

The thing is, those kinds of prospective clients have trust issues. They\\u2019re afraid of losing money and time again \\u2013 and, like a new relationship, they\\u2019re going to go into it jaded, searching for the negative signs they missed before.

And that\\u2019s not good. Don\\u2019t start a new relationship with a client where you have to explain yourself, defend yourself, and prove that you aren\\u2019t like the scumbag they were with before. Tune in to learn how to deal with these kinds of clients so you can start off on the right foot and build a relationship that lasts.\\xa0

01:00 \\u2013 03:30 - Dealing with clients who have trust issues\\xa0

03:30 \\u2013 07:00 - Playing the chasing game \\u2013 or not \\u2013 and an example

07:00 \\u2013 10:30 - Overcoming objections without explaining yourself

10:30 \\u2013 14:00 -\\xa0 Selecting your clients and deciding whether they\\u2019re a good fit

14:00 \\u2013 16:00 -\\xa0 What bit me in the ass and what I learned

16:00 \\u2013 18:00 \\u2013 An opportunity

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