FA089 - Customers Are Always Right Except When Theyre Not
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HOW FAR DO YOU GO TO PROVIDE CUSTOMER SERVICE?
In this episode, guest co-host, Lain Ehmann, asks, \\u201cIs the customer always right?\\u201d
As business owners we have to walk a tight-rope between serving our customers and serving ourselves. There are some altruistic sentiments floating around that says if you serve your customers completely then you\\u2019ll prosper as a business owner.
I don\\u2019t think this is true. You shouldn\\u2019t leave a job to gain your freedom from one boss only to enslave yourself to thousands of other bosses in the form of customers. But\\u2026
We still have to give great customer service. What does that even mean?\\xa0
How can we have a life and still serve our customers?\\xa0
When is the customer right and when is the customer wrong?
Lain and I go into these questions and more so have a listen.
And enjoy your Foolish Adventure,
Tim
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