Ross Paquette has built a $160 million-dollar SaaS company, and he is here to let us in on his secret: he bases everything on his customers.
Ross explains how service and support has remained the foundation of his company since day one. He tells us how he is able to continuously adapt in the ever-changing marketing industry, why he’s currently focused on single customer view, and his 4 cornerstone pieces of advice for new entrepreneurs.
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