Can 'public adjusters' really take on big insurance?

Published: Nov. 24, 2023, 4:40 p.m.

A little-known field is growing in Canada, as public adjusters step in to represent homeowners in the wake of disaster. "It's like having a lawyer in a lawsuit," says Brandon Sobel, an insurer-turned-adjuster who sees a \u201cmassive power imbalance\u201d between laypeople and the professionals who handle their claims \u2013 one he compares to a beer league team going up against the NHL. \u201cWe become their voice.\u201d He joins Matt Galloway to share some of what he\u2019s learned from big fights and fine print.