A concierge service helps make happier employees. Learn more on SBAM Shorts for 121516

Published: Dec. 15, 2016, 4:21 p.m.

Michael Rogers, vice president communications for the Small Business Association of Michigan, talks with Patty Jones, Human Resource Officer for Michigan First Credit Union in Lathrup Village, about how their free concierge services frees up their employees to relax and concentrate on productivity and customer service.