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\\nQuinton Barrett and Jay Green of People Element join us to talk about measuring employee engagement, collecting data and the importance of sharing it, and how Nussbaum measures up.
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\\nJay (left) and Quinton of People Element
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\\nWho Is People Element
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\\nPeople Element specialize in partnering with businesses and
\\norganizations to help them build on their most crucial asset\\u2026 their people.
\\nThey offer many services from personality assessment to new hire onboarding,
\\nemployee engagement surveys, and more.
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\\nNussbaum partners with People Element to conduct an annual
\\nemployee engagement survey. People Element provides an excellent way for us to
\\nallow employees to share their thoughts and opinions anonymously so that we can
\\nget an accurate measure of how engaged employees are and see what we can focus
\\non to improve as a company.
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\\nHow Do the Surveys
\\nWork
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\\nIf you\\u2019ve ever taken a survey at all, chances are you have
\\nanswered questions utilizing something known as the Likert Scale. You know, the
\\nquestions that ask you to rate whether you agree, or disagree with a statement
\\non a 5 point scale.
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\\nPeople Element designs a survey using the Likert scale
\\ncombined with positive, to-the-point statements/questions about every part of
\\nthe business. They then administer the survey by providing employees with both online
\\nand phone-based means to participate. The goal is not only to measure where the
\\ncompany stands but to determine what drives engagement at the company and in
\\nwhat can be done to help bring engagement up. Then share the results with the
\\nwhole company to help drive transparency at every level.
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\\n\\u201cWe can say Nussbaum is 80% engaged and maybe that\\u2019s helpful, but what\\u2019s really helpful is that we ask a lot of other questions that can help us determine what drives engagement.\\u201d Quinton Barrett
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\\nHow Does Nussbaum
\\nMeasure Up
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\\n\\u201cThere is no way to say it without it sounding really good, because it is.\\u201dQuinton Barrett
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\\nTo hear Quinton and Jay talk about Nussbaum\\u2019s numbers, one
\\nmight think there is nowhere to go but down. In fact, Quinton admits to saying
\\nas much after last year\\u2019s survey. Yet we continue to evaluate and make
\\nincremental improvements each year.
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\\nQuinton highlights how we stack up on some of the standard
\\nquestions they use industry-wide and notes how we tend to score above average.
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\\n Lines represent the difference between Nussbaum scores and the Industry Benchmark per question. Blue is above average and red is below.
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\\nWe think these results are pretty impressive and tell the
\\nstory of a workforce who are passionate about what they do and want to be an
\\nactive part of building a great company.
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\\nBut this is only a small part of the picture. There are
\\nalways things we can work on and be better at. So we dig into the data to
\\nidentify those weaker spots and take action over the year.
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\\n\\u201cIt would be really easy to say we have 89% favorable data, we\\u2019re doing good\\u2026 but I think where you get the most value is saying\\u2026 what categories are below 89%, lets see if we can get those up into that 90% favorable percentile.\\u201dQuinton Barrett
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\\nLinks
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\\n* People Element* Likert Scale
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