The 8th Commandment, Part 1 The Worst Time to Renew a Contract Is...
Tenacity\u2019s 8th Commandment of Client Retention states: \u201cThe Worst Time to Renew a Contract is When it is Due For Renewal.\u201d
\nWe work with our companies directly to facilitate the renewal of major contracts. Of course, we advocate that all clients should be precious when 100% client retention is the goal \u2013 it\u2019s just that some we REALLY REALLY can\u2019t afford to lose. Right?