The 6th Commandment, Part 2 When People Change, Everything Has the Potential to Change
The \u201cTransition Lite\u201d meeting is the key tool for dealing with changes in the client\u2019s \u201cWeb of Influence\xae.\u201d
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\nDo you remember \u201cAttitude & Action?\u201d \u201cAction\u201d means, \u201cwhenever we perceive a threat to our client relationship, we will take every action we know to be effective to eliminate the threat and defend our contract.\u201d Changes in the client\u2019s Web of Influence are a threat \u2013 every time \u2013 no exceptions.