5: The Law of the Situation - Mary Parker Follett (Part 1)
b"How to issue orders? When is it right to do so? Are you going to hurt the feelings of your employees? Does it matter? These and many other questions are at the centre of 'The Giving of Orders' (1926) by Mary Parker Follett. This seminal work written at the height of Scientific Management dares to compete with the establishment and, in doing so, contributes so much to our current understanding of business and organization. Easy to read and simple to follow, this text is a lecture given by Mary Parker Follett at a scientific management conference where she outlined a part of her scholarship - all in all, an excellent overview of something as central to management as the giving of orders."