06 - A Nice Word of Mouth Case Study
Debt collectors aren’t known for being the nicest people to deal with. That’s hardly a surprise when their method for getting their customers to pay often involves threats and coercion. It’s safe to say that it’s not a business where you’ll make many friends…unless you’re a debt collector that does things differently.
The story I share with you on this episode of The Talk Triggers Show is one of my favorite case studies. It’s about a medical collection agency that has become one of the fastest growing companies in all of Wisconsin and is one of the leading debt collections agencies in America.
How did this happen?
Well, the owner of the business decided to toss the typical debt collections playbook out the window and collect debts his way.
If you want to find out how this debt collector turned the entire industry upside down with a single, strategic, operational approach, make sure you don’t miss episode 6 of The Talk Triggers Show!
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