Taking a Fun Approach to Patient Care through Improv with Cory Jenks
b'In this episode, our guest is Cory Jenks, who earned his doctor of pharmacy degree from the University of South Carolina in 2011. Since then, he has practiced as a retail pharmacist, outpatient clinical pharmacist, and inpatient clinical pharmacist. His current practice is as an ambulatory care clinical pharmacy specialist, where he applies his passion for lifestyle interventions in the management of chronic disease. \\nIn addition to his career as a pharmacist, Cory is also an accomplished improv comedian, having started on his comedy journey in 2013. Since then, Cory has coached, taught, and performed improv teaching other healthcare professionals how to apply the valuable skills of improv comedy to create a more adaptable, empathetic, and humanizing healthcare experience. \\nCory lives in Tucson, Arizona, with his wife, Cassie, their two children, and ten chickens. When he\\u2019s not caring for patients or making people laugh, Cory enjoys harvesting rainwater, playing racquetball, basketball, and golf, and exploring the science of disease management through lifestyle. Cory is currently working on his master\\u2019s degree in \\u201cDad Jokes\\u201d with the help of his two sons.\\n\\nTopics covered in the show:\\nCory\\u2019s personal story of being burned out from long hours and difficult interactions with his patients\\nA new and innovative approach to customer service in your business\\nHow to bring empathy and compassion back into the medical field \\nThe frustration Cory was experiencing as a pharmacist, and how improv helped change his interactions with his patients \\nHow the lessons of improv can make customer experiences better\\nHow to build and retain high performing teams within your organization\\nThe one improv secret that can improve and transform your work culture \\nHow to find the time to have a side hustle when you work a full-time career \\nWhat is Permission to Care, and why Cory wrote this book?'