Southwest Airlines Managing Director of TA Greg Muccio

Published: Oct. 19, 2023, 7:53 p.m.

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When you go to bed on a Sunday night, not bummed that there is work tomorrow, you know you\\u2019ve got a job you love! My guest today is the Managing Director of Talent Acquisition at Southwest Airlines, Greg Muccio. He\\u2019s been there for over 22 years and is passionate about his job, his team, and the programs and people involved. In our conversation today, Greg talks about his experience as a long-time Southwest Airlines employee, what motivated him over the years to stay, and the aspects of the job he loves even today. He shares an overview of the distinctive talent acquisition challenges faced by Southwest and talks about current hiring trends and the appetite for open roles. He elaborates on their Destination 225\\xb0 (D-225) program before expressing the significance of uncovering new talent that Southwest does not currently possess. Make sure to tune into this episode to hear more about how Greg conceptualizes the talent department within Southwest and how he implements long-term tactical approaches to talent acquisition.\\xa0

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Key Points From This Episode:

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  • Greg\\u2019s thoughts and experience as a long-time employee at Southwest Airlines.

  • Across the years, the reasons that motivated Greg to stay.

  • The qualities of his team that make it worthwhile to stay.

  • Greg paints a broad stroke of the unique talent-sourcing challenges at Southwest.\\xa0

  • Current hiring trends and the appetite for open roles; from a labor workforce point of view.\\xa0

  • More jobs than people: what\\u2019s happening?

  • Southwest\\u2019s approach to attitudes that are not one-to-one with the open roles.

  • Their steadfastness to anchor onto stability at Southwest.

  • He expresses his fondness for his team and their work efforts and dedication.\\xa0

  • Greg talks more about his team and the scope of the talent operation.\\xa0

  • He talks more about the D-225 program (Destination 225\\xb0) at Southwest.

  • The essentiality of discovering new talent that is not yet present at Southwest.\\xa0

  • Mix-and-matching and the total talent approach.\\xa0

  • How Greg conceptualizes the talent department within the organization.

  • Why you need to be thinking of long-term tactical approaches.

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Quotes:

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\\u201cTo be at a place like Southwest that has a great history of taking care of their people, it\\u2019s a fun job!\\u201d \\u2014 Greg Muccio [0:01:46]

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\\u201cBeing in TA right now [is] hard work. You\\u2019ve got to show up and you\\u2019ve got to be ready to work hard.\\u201d \\u2014 Greg Muccio [0:10:26]

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\\u201cIf we are going to make it. If we are going to have the right kind of talent, we will have to uncover new pools of talent that exist in Southwest today.\\u201d \\u2014 Greg Muccio [0:19:29]

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\\u201cAt Southwest, we want a representative of our brand and that culture and those kinds of things because that\\u2019s what makes people come back and fly with us again, and again, and again, it\\u2019s our people.\\u201d \\u2014 Greg Muccio [0:26:19]

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Links Mentioned in Today\\u2019s Episode:

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Greg Muccio on LinkedIn

Southwest Airlines

Talk Talent to Me

Hired

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