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Sometimes the best approach to a challenge is to start from scratch! When Jenny Cotie Kangas lost most of her memories as a result of a head injury, she had to undergo a process of extreme relearning. Though the experience came with hardships and frustrations, it turned out to be hugely beneficial to her professional life.\\xa0 During this episode, Jenny shares how learning to explain things in their simplest form, eliminating biases and blindspots, and employing reverse engineering strategies can lead to true organizational change.
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Key Points From This Episode:
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The life-changing event that Jenny experienced in 2020.\\xa0
Systems that Jenny has created to enhance her productivity and well-being.\\xa0
Jenny\\u2019s approach to recovering after her head injury.\\xa0
The difference between an issue and a symptom.\\xa0
Why being able to simplify information is such a valuable skill.\\xa0
How to build optimal processes within an organization.\\xa0
An example of how incorrect assumptions can affect a business.\\xa0
The benefits of reverse engineering.\\xa0
Why Jenny delved into UX research after her head injury.\\xa0
One of the biggest changes that took place in Jenny as a result of her head injury.\\xa0
How to become aware of your blindspots and biases.\\xa0
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Tweetables:
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\\u201cWhen resources are thin and budgets are thin, it\\u2019s absolutely critical that you build your strategies that are going to mitigate issues, not mitigate symptoms.\\u201d \\u2014 @CotieJenny [0:24:27]
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\\u201cIn the HR and talent acquisition space, the terms that we use, even within our organizations, they\\u2019re in our vernacular and we understand them, but we don\\u2019t always level set the definitions of those.\\u201d \\u2014 @CotieJenny [0:25:56]
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\\u201cWhen you storytell something in a way that makes sense to a 10-year-old \\u2013 all of a sudden everybody can understand it. Not just the top 10% or the most experienced in your organization, but everybody can. And when you\\u2019re trying to actually make change happen, your goal is to hit everybody, not just the top 10%.\\u201d \\u2014 @CotieJenny [0:28:00]
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\\u201cIf you don\\u2019t know what good looks like, you can\\u2019t actually reverse engineer good.\\u201d \\u2014 @CotieJenny [0:29:39]
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Links Mentioned in Today\\u2019s Episode:
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Jenny Cotie Kangas on LinkedIn
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