Peter Yorio on Conversational Intelligence (CI-Q)

Published: March 5, 2020, 6:14 p.m.

b'

In this episode, Peter Yorio explains Conversational Intelligence (CI-Q) and how important this is for the new world of work. CI-Q is based on decades of neuroscience research and explains how conversations occur on three levels. Level one communications are transactional. Level two communications are positional, and level three communications are transformational.

'