"Insights from 2020 AIAG CR Summit: Brian Rich with Consumers Energy"
“Insights from 2020 AIAG CR Summit: Brian Rich with Consumers Energy” Supply Chain Now Episode 359 From the 2020 AIAG CR Summit This episode of Supply Chain Now features Brian Rich. Brian is Senior Vice President and Chief Customer Officer of CMS Energy and its principal subsidiary, Consumers Energy. He was named to this position in 2019. Rich is responsible for the company’s overall customer experience and satisfaction, and for customer programs such as energy efficiency, renewables and economic development. He also oversees customer operations, digital and IT and security. Rich last served as Senior Vice President of Customer Experience, Technology and Chief Information Officer (CIO). He was responsible for the company’s technology strategy, security and IT operations. Rich joined CMS Energy as CIO in 2014 to advance the company’s strategic goals with resilient integrated information technologies. Rich is an energy industry veteran with more than 20 years of experience, including more than 14 years at Accenture and four years as a vice president at San Francisco-based Pacific Gas and Electric Co. Rich holds a bachelor’s degree in management information systems from The George Washington University, and completed an executive management program in cyber security policy at Harvard College in 2015. Upcoming Events & Resources Mentioned in this Episode: Subscribe to Supply Chain Now: supplychainnowradio.com/subscribe/ Connect with Scott on LinkedIn: www.linkedin.com/in/scottwindonluton/ Connect with Greg on LinkedIn: https://www.linkedin.com/in/gswhite/ Connect with Brian on LinkedIn: https://www.linkedin.com/in/brian-rich-2915b8 SCN Ranked #1 Supply Chain Podcast via FeedSpot: tinyurl.com/rud8y9m SCNR to Broadcast Live at AME Atlanta 2020 Lean Summit: www.ame.org/ame-atlanta-2020-lean-summit SCNR on YouTube: tinyurl.com/scnr-youtube 2020 AIAG Supply Chain Summit: tinyurl.com/yx5asq35 Key Takeaways from Gartner Supply Chain Top 25 Rankings for 2020 Webinar: tinyurl.com/ybodvlxp Supply Chain Now Listener Survey: forms.gle/76Q2ynmidNdRCgzM7 May 14th Resilience360 Webinar: https://tinyurl.com/y7onfemn Check Out News From Our Sponsors: The Effective Syndicate: www.theeffectivesyndicate.com/blog U.S. Bank: www.usbpayment.com/transportation-solutions Capgemini: www.capgemini.com/us-en/ Vector Global Logistics: vectorgl.com/ APICS Atlanta: apicsatlanta.org Verusen: www.verusen.com/ ProPurchaser.com: tinyurl.com/y6l2kh7g Supply Chain Real Estate: supplychainrealestate.com/ This episode was hosted by Greg White and Scott Luton. For additional information, please visit the dedicated show page at: www.supplychainnowradio.com/episode-359