472: Customer experience expert Scott Nguyen of Bodhi [Live from RE+NE]
b'
This week\\u2019s Tactical Tuesday guest is a returning SunCast collaborator & guest, Scott Nguyen of Bodhi Solar. If you haven\\u2019t heard his executive profile, I\\u2019d highly recommend you queue that up to listen to next, it\\u2019s episode 357 from 2021. In that discussion we go deep into Scott\\u2019s use of design thinking in developing his software platform focused on improving the solar customer journey.
There really is nobody I know in the industry that\\u2019s more focused on driving customer engagement and leveraging design principles to improve the customer experience. Scott is always a wealth of knowledge, so enjoy his insights into the opportunities & obstacles that 2022 presents, which I gleaned in today\\u2019s Live interview discussion when we were together in Boston at the RE+ Northeast show in February. Scott shares his thoughts on what emerging trends to watch, and how being back in person is benefitting his company and the industry as a whole.
Are you excited we\\u2019re back in person at these events? I\\u2019d love to hear from you more about what you\\u2019re looking for now in these live events since the pandemic. Is it education? Networking? After 2 years of essentially no industry gatherings, what is it that most compels you to leave home now? Feel free to email or DM me on Linkedin. I have been traveling a lot lately (actually ON a plane as I type these notes, headed to TX!). LMK where you\\u2019re headed and let\\u2019s try to meet up.
If you want to connect with today\'s guest, you\\u2019ll find links to his contact info in the show notes on the blog at https://mysuncast.com/suncast-episodes/.
SunCast is presented by Sungrow, the world\\u2019s most bankable inverter brand.
SunCast is also supported by PVcase & Trina.
You can learn more about all the sponsors who help make this show free for you at www.mysuncast.com/sponsors.
Remember, you can always find resources, learn more about today\\u2019s guest and explore recommendations, book links, and more than 650 other founder stories and startup advice at www.mysuncast.com.
You can connect with me, Nico Johnson, on:
'