Why Innovation Heroes are a Sign of a Dysfunctional Organization

Published: Oct. 3, 2021, 6:43 p.m.

b'A week ago I got invited to an \\u201cinnovation hero\\u201d award ceremony at a government agency. I don\\u2019t know how many of these I\\u2019ve been to in the last couple years, but this one just made my head explode.'