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This week our podcast moves to the world of professional sports & leadership coaching. The shift notes team shares an open and vulnerable chat with @jared.tuoro who’s dedicated his life to rugby & now heads up Mana Mind.

Jared Tuoro left rugby after a career ending neck injury, disappointed and devastated. 10 years on, he had started to climb the industry / rugby ladder and ended up working at NZ Rugby. Basically, for somebody who wanted to be an All Black, this was the closest next best thing. Eventually, he moved to start his own business; to help people challenge their comfort zones, redraw their belief systems & become better leaders.

Jared is an incredible speaker, and this episode left the entire team rethinking some of our own experiences. We think there are so many lessons the hospitality industry can take out of this episode. It’s been a crazy year, here’s to the final interview of #shiftnotesnz season one.

Who is Jared Tuoro (1:05) Stepping into leadership coaching (2:37) Most rewarding part of work; breaking through from breakdowns (5:11) Rugby, hospitality and teamwork (7:27) What helps a team thrive when under pressure (8:25) Understand yourself under pressure (9:56) Lessons for hospo from the rugby field (12:00) Building better team culture in practice (14:48) Handling confrontation, maintaining your cool by building a compelling future (17:00) Visualisation as a tool (24:00) Traits of a good leader (28:43) The power of asking a good question (30:10) Actions to build leadership skills; listening & mentorship (32:40) What is vulnerability and why is it important (36:02) Shame and the opposite to shame (39:21) Presenting in front of people & challenging your beliefs (44:56) Work life balance; what’s stopping you from finding balance (52:07) Do the one percent (56:04)