How to change a judgmental shelter culture - Ep4
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Guest: Gina Knepp, former Animal Care Services Manager for Sacramento\\u2019s Front Street Animal Shelter. She is now the National Shelter Engagement Director at Michelson Found Animals Foundation
Main question: \\u201cI\\u2019ve struggled to get shelter staff to not be judgmental with people when they\\u2019re surrendering a pet or returning an adopted animal. How can I convince them this is essential? How do you get an organization out of this culture?\\u201d
Links:
*\\xa0Michelson Found Animals
*\\xa0Front Street Animal Shelter - City of Sacramento
* Mark\'s recommendation: "Atomic Habits" by James Clear\\xa0
*\\xa0James Clear website, where you can download a free chapter of "Atomic Habits"
* Comment on the podcast\'s Facebook page
Recorded pre-COVID.
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