How to change a judgmental shelter culture - Ep4
Guest: Gina Knepp, former Animal Care Services Manager for Sacramento\u2019s Front Street Animal Shelter. She is now the National Shelter Engagement Director at Michelson Found Animals Foundation
Main question: \u201cI\u2019ve struggled to get shelter staff to not be judgmental with people when they\u2019re surrendering a pet or returning an adopted animal. How can I convince them this is essential? How do you get an organization out of this culture?\u201d
Links:
*\xa0Front Street Animal Shelter - City of Sacramento
* Mark's recommendation: "Atomic Habits" by James Clear\xa0
*\xa0James Clear website, where you can download a free chapter of "Atomic Habits"
* Comment on the podcast's Facebook page
Recorded pre-COVID.