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b"Which trends are shaping service design in 2017? And what could they potentially mean for you? That's what this fourth trend report is about.\\n\\nI've browsed through episodes 31 to 40 and looked at what the interesting patterns were. And this is what emerged!\\n1. The shift from process to outcome\\n2. Escaping the service design bubble\\n3. Un-designing services\\n\\n----------------------------------------\\n\\nIf you're curious what has been said in the previous trend reports have a look here:\\n\\nTrend Report # 1 \\nhttps://soundcloud.com/servicedesignshow/service-design-trend-report-summer-2016\\n\\nTrend Report # 2\\nhttps://soundcloud.com/servicedesignshow/service-design-trend-report-winter-2016-2017\\n\\nTrend Report # 3\\nhttps://soundcloud.com/servicedesignshow/service-design-trend-report-summer-2017\\n\\n----------------------------------------\\n\\nMORE EPISODES\\nEnjoyed the show? Take a look at some of the other episodes \\u279c @servicedesignshow\\n\\nYOUTUBE CHANNEL\\nEvery episode of the Service Design Show is also available as via the official YouTube channel.\\nhttps://go.servicedesignshow.com/youtube\\n\\nFACEBOOK PAGE\\nCheck the Facebook page where you'll find more content and can discuss the episodes.\\nhttps://go.servicedesignshow.com/facebook\\n\\nTHE UNIVERSITY\\nWant to dig deeper into the topic we talk about on the show, check out the Service Design Show University.\\nhttps://go.servicedesignshow.com/university"