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How can service design help in times of crisis? This is one of the questions Max Tkachuk and I explore in this episode.
\\nMax lives in Kyiv and is an active member of the service design community in Ukraine.
\\nBeing a first-hand witness of the war, Max sees how both the local and international service design communities respond to the situation.
\\nIn this episode you\'ll learn about:
\\nDespite the terrible situation, it\'s encouraging to hear that at the same time, many good things happing in Ukraine.
\\nI would invite you to listen to this conversation and see how you can potentially contribute, no matter how big or small.
\\nSometimes service design is thought of as a nice to have addon. For me, this chat with Max once again shows that it can (and should) be at the heart of how any service is delivered.
\\nThanks for being part of this community, and keep making a positive impact!
\\n--- [ 1. GUIDE ] -\\u2014
\\n00:00 Welcome to episode 150
\\n01:45 Who is Max
\\n03:00 60 second rapid fire
\\n07:00 Call to action
\\n08:45 Topic of today
\\n09:30 Historic context
\\n17:00 Design education
\\n22:00 Demand in the local market
\\n25:30 Situation today
\\n30:00 Response of the design community
\\n33:15 How can the community help
\\n36:00 The barriers to integration
\\n39:00 Leveraging international design
\\n44:45 What I do
\\n48:15 Join service.so
\\n52:00 Closing thoughts
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\\n--- [ 3. DONATE ] ---
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