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b"You think Service Design is the new kid in town? Well, Gilles Rougon has been involved in this field since 2000! In this episode he shares how the field has evolved and where it's heading. We also talk about what's needed for Service Design to reach its full potential.\\n\\n----------------------------------------\\n\\nEPISODE GUIDE\\n02:39 - First encounter with Service Design\\n04:43 - Where did the journey of Service Design lead to?\\n14:44 - What is the importance of Service Design for the World Design Organization?\\n22:36 - What is the difference between influence and power?\\n28:18 - Big question: What does service mean to you?\\n\\n----------------------------------------\\n\\nLINKS FROM THE SHOW\\nWorld Design Organization \\u279c http://wdo.org/\\nEDF Lab \\u279c https://goo.gl/9bEsBr\\n\\nMORE EPISODES\\nEnjoyed the show? Take a look at some of the other episodes \\u279c @servicedesignshow\\n\\nYOUTUBE CHANNEL\\nEvery episode of the Service Design Show is also available as via the official YouTube channel \\u279c youtube.com/servicedesignshow\\n\\nFACEBOOK PAGE\\nCheck the Facebook page where you'll find more content and can discuss the episodes \\u279c facebook.com/servicedesignshow\\n\\nUNIVERSITY\\nWant to dig deeper into the topic we talk about on the show, check out the Service Design Show University \\u279c learn.servicedesignshow.com"