How to design services that always fit the context? / Priyam Sharda / Episode #113
b"Most service designers will say that their goal is to design solutions that have a natural fit in people's lives.\\n\\nBecause those are the solutions that will be embraced by the users and thus make the impact we're seeking to create.\\n\\nOne challenge you probably already have faced is that as a service designer you always come in as an outsider.\\n\\nUsually at the start of a project you know very little about the local context, culture or environment.\\n\\nEven if you're designing something which is close by like a service for the internal department next door.\\n\\nSo designing a solution that fits is not easy.\\n\\nOf course doing good design research helps. But that's not enough.\\n\\nYou need something else to make sure your solution fits into the context.\\n\\nIn this episode Priyam Sharda shares what that is.\\n\\nI invite you to listen to the stories Priyam shares and think about how the lessons translate to your world. \\n\\nThink you'll be surprised how many parallels you'll be able to find.\\n\\n--- [ GUIDE ] -\\u2014\\n\\n00:00 Welcome to episode 113\\n02:10 Who is Priyam\\n03:10 60 second rapid fire\\n05:30 Designing better health care\\n09:00 Partnerships are the secret\\n15:00 Challenging the narrative\\n18:00 The response to design\\n20:30 Enabling the enablers\\n26:00 Scaling services\\n33:15 Be part of the transformation\\n36:30 Just do what works\\n43:15 Redefining results\\n47:00 Get in touch with Priyam\\n47:30 Final thoughts\\n\\n--- [ LINKS ] ---\\n\\n* https://www.linkedin.com/in/priyamsharda/\\n* https://scopeimpact.fi/\\n* https://www.theoryofchange.org/what-is-theory-of-change/\\n\\n--- [ MORE ] ---\\n\\nEnjoyed the show? Take a look at some of the other episodes.\\nhttps://go.servicedesignshow.com/spotify\\n\\nYOUTUBE\\nEvery episode of the Service Design Show is also available as via the official YouTube channel.\\nhttps://go.servicedesignshow.com/youtube\\n\\nINSTAGRAM\\nGet an exclusive behind the scenes look of the Show.\\nhttps://go.servicedesignshow.com/instagram\\n\\n--- [ FREE COURSE ] ---\\n\\nHOW TO EXPLAIN SERVICE DESIGN\\nLearn what it takes to get your clients, colleagues, managers, CEOs and even grandmas as excited about service design as you are!\\nhttps://servicedesignshow.com/free-course"