How sharing makes you a better service designer / Daniele Catalanotto / Episode #91

Published: Jan. 9, 2020, 8:22 a.m.

b"Could you become a better service designer by just sharing more? According to the guest in this episode that's definitely the case!\\n\\nDaniele Catalanotto has been writing and sharing a lot about what he knows (and doesn't) related to service design.\\n\\nIt might sound counter intuitive but Daniele argues that you first and foremost should share for your own benefit. If other people find the things you share helpful, that's great. If not then that definitely shouldn't make you share less.\\n\\nNow you might think that you have nothing to share. Or that you don't have the time to share. Or that sharing won't give your any real value. Well in this episode you'll learn that these are often just false believes.\\n\\nNext we dig into why so many service designers overlook the simple solutions. What would happen if we would concentrate on fixing human to human interactions before we jump into designing the next shiny new service?\\n\\nAnd finally, as Daniele is a Swiss based service designer, we're of course going to talk about rules. Daniele shares how having a set of guiding rules helped him to deliver better work. And you'll also learn how you can create your own set of guiding rules. \\n\\nThe big question for you in this episode is: What can you do tomorrow to share more (and what is preventing you from doing so)?\\n\\nI hope you'll find this episode helpful and if you do please consider sharing it with just one other person today.\\n\\nThat way you'll help to grow the community and help me to invite more inspiring guests like Daniele.\\n\\nRemember. Every. Share. Counts. :)\\n\\n--- [ GUIDE ] ---\\n\\n04:40 - The first encounter with Service Design.\\n07:45 - What if we would be sharing more as service designers?\\n17:10 - Why do we forget about relationships in service design so much?\\n25:10 - How many rules do we need as designers?\\n33:10 - Big question: What can you do tomorrow to share more?\\n\\n--- [ LINKS ] ---\\n\\n* https://www.linkedin.com/in/danielecatalanotto/\\n* Service Design Magazine \\u279c https://service-design.co/\\n* A tiny history of Service Design \\u279c https://service-design.co/book-a-tiny-history-of-service-design-368ed603797c\\n* Service Design Principles 1-100 \\u279c https://store.swissinnovation.academy/book-service-design-principles-1-100\\n* Service Design: From Insight to Implementation \\u279c https://rosenfeldmedia.com/books/service-design/\\n\\n--- [ MORE ] ---\\n\\nEnjoyed the show? Take a look at some of the other episodes.\\nhttps://go.servicedesignshow.com/spotify\\n\\nYOUTUBE\\nEvery episode of the Service Design Show is also available as via the official YouTube channel.\\nhttps://go.servicedesignshow.com/youtube\\n\\nFACEBOOK\\nCheck the Facebook page where you'll find more content and can discuss the episodes.\\nhttps://go.servicedesignshow.com/facebook\\n\\nINSTAGRAM \\nGet an exclusive behind the scenes look of the Show.\\nhttps://go.servicedesignshow.com/instagram\\n\\n--- [ FREE COURSE ] ---\\n\\nHOW TO EXPLAIN SERVICE DESIGN\\nLearn what it takes to get your clients, colleagues, managers, CEOs and even grandmas as excited about service design as you are!\\nhttps://servicedesignshow.com/free-course"