Getting your boss to prototype customer experience / Adam Lawerence / Episode #7
Adam Lawrence talks about the power of jamming, the relationship between work and play and about using theater as a toolset within service design.\n----------------------------------------\n\nEPISODE GUIDE\n0:49 - First encounter with Service Design.\n6:08 - How can we Jam to find our next next big idea?\n14:28 - Why do work and play fit well together?\n21:10 - What if theater was a toolset?\n29:25 - Beginners tip: do research and prototype!\n30:32 - Adams question: how can I do this using fewer words?\n\n----------------------------------------\n\nABOUT ADAM LAWRENCE\n@AdamStJohn \u279c https://goo.gl/Gx2Wn0\nWork * Play * Experience \u279c http://goo.gl/CqrucF\n\nLINKS FROM THE SHOW\nGlobal Service Jam \u279c http://goo.gl/dKJNYv\nGlobal Sustainability Jam \u279c http://goo.gl/xbA0Wy\nGlobal Gov Jam \u279c http://goo.gl/fyEZcR\nApplied Improvisation Network \u279c http://goo.gl/EvH6wj\nThis is Service Design Doing (book) \u279c http://goo.gl/laTuwm