Getting your boss to prototype customer experience / Adam Lawerence / Episode #7

Published: June 30, 2016, 12:22 p.m.

b'Adam Lawrence talks about the power of jamming, the relationship between work and play and about using theater as a toolset within service design.\\n----------------------------------------\\n\\nEPISODE GUIDE\\n0:49 - First encounter with Service Design.\\n6:08 - How can we Jam to find our next next big idea?\\n14:28 - Why do work and play fit well together?\\n21:10 - What if theater was a toolset?\\n29:25 - Beginners tip: do research and prototype!\\n30:32 - Adams question: how can I do this using fewer words?\\n\\n----------------------------------------\\n\\nABOUT ADAM LAWRENCE\\n@AdamStJohn \\u279c https://goo.gl/Gx2Wn0\\nWork * Play * Experience \\u279c http://goo.gl/CqrucF\\n\\nLINKS FROM THE SHOW\\nGlobal Service Jam \\u279c http://goo.gl/dKJNYv\\nGlobal Sustainability Jam \\u279c http://goo.gl/xbA0Wy\\nGlobal Gov Jam \\u279c http://goo.gl/fyEZcR\\nApplied Improvisation Network \\u279c http://goo.gl/EvH6wj\\nThis is Service Design Doing (book) \\u279c http://goo.gl/laTuwm'