Getting people to embrace the design approach / Angela Obias-Tuban / Episode #111
b"Embedding design in an organisation isn't easy. Especially if that organisation is quite traditional, heavily regulated and not very open to change.\\n\\nBut the guest in this episode still found a way to do that. The secret to success?\\n\\nTake people by the hand and gently guide them through the process in small steps.\\n\\nThis might sound obvious but we tend to forget that the things that come natural to us feel very distant to others.\\n\\nBut giving too much guidance means that people won't take ownership of the process. Give too little guidance and you'll lose people along the way.\\n\\nIn this episode we're going to explore how you can find that perfect balance.\\n\\nAfter listening you will be better equipped to facilitate the transition to a more designerly way of working. \\n\\nEven when your organisation is traditional, heavily regulated or not open to change.\\n\\n--- [ GUIDE ] -\\u2014\\n\\n00:00 Welcome to episode 111\\n02:10 Who is Angela\\n03:00 60 second rapid fire\\n05:40 The need for better services\\n12:25 This is holding us back\\n19:10 Helping people cross the chasm\\n32:10 Give guidance\\n37:40 Training your design muscle\\n45:00 Biggest advice\\n48:00 Get in touch with Angela\\n49:30 Final thoughts\\n\\n--- [ LINKS ] ---\\n\\n* https://www.linkedin.com/in/angelaobias/\\n* https://www.twitter.com/yellowicepick\\n* https://www.facebook.com/uxresearchfilipina/\\n\\n--- [ MORE ] ---\\n\\nEnjoyed the show? Take a look at some of the other episodes.\\nhttps://go.servicedesignshow.com/spotify\\n\\nYOUTUBE\\nEvery episode of the Service Design Show is also available as via the official YouTube channel.\\nhttps://go.servicedesignshow.com/youtube\\n\\nINSTAGRAM\\nGet an exclusive behind the scenes look of the Show.\\nhttps://go.servicedesignshow.com/instagram\\n\\n--- [ FREE COURSE ] ---\\n\\nHOW TO EXPLAIN SERVICE DESIGN\\nLearn what it takes to get your clients, colleagues, managers, CEOs and even grandmas as excited about service design as you are!\\nhttps://servicedesignshow.com/free-course"