Design better services through experience prototyping / Erik Roscam Abbing / Episode #4
Experience prototyping can help you design better services! Curious how? Check out this episode with Erik Roscam Abbing.\n\n----------------------------------------\n\nEPISODE GUIDE\n1:04 - Your first encounter with Service Design.\n4:05 - Why are organisations internalizing Service Design?\n12:33 - What if we could prototype experiences?\n21:41 - When will HR departments require elements of Design Thinking?\n29:18 - The beginners tip.\n32:35 - Question for the viewers.\n\n----------------------------------------\n\nABOUT ERIK ROSCAM ABBING\n@RoscamAbbing \u279c https://goo.gl/MRl7NV\nErik on LinkedIn \u279c https://goo.gl/NQ7L7G\n\nLINKS FROM THE SHOW\nZilver Innovation \u279c http://goo.gl/5WiFK1\nBrand Driven Innovation \u279c http://goo.gl/DlBu4m