Can design make government services human centered again / Jeneanne Rae / Episode #55

Published: Aug. 9, 2018, 6:14 a.m.

b"There is a design revolution going on in the US government. More and more government agencies are adopting design to create and deliver more human centered services. \\n\\nIn this episode Jeneanne Rae talks about what is driving this quick adoption of design and what's needed to accelerate it even further. \\n\\nWe discuss the value design brings to government and how to clearly communicate that value to stakeholders.\\n\\nAnd finally we touch upon some of the challenges that are associated with spreading design across government. \\n\\n----------------------------------------\\n\\nEPISODE GUIDE\\n02:02 - The first encounter with Service Design.\\n03:36 - What is the state of design in the government space in the United States\\n11:35 - What is the value of design to government agencies\\n21:20 - What are the challenges associated with this kind or transformation\\n29:20 - Big question: How do you spread the use of service design\\n\\n----------------------------------------\\n\\nLINKS FROM THE EPISODE\\n* Jeneanne on LinkedIn \\u279c https://www.linkedin.com/in/jeneannerae/\\n* Center for Government Insights \\u279c https://go.servicedesignshow.com/36xqp\\n* 18F \\u279c https://18f.gsa.gov/\\n* Design Value Index \\u279c https://go.servicedesignshow.com/-d-ex\\n\\nMORE EPISODES\\nEnjoyed the show? Take a look at some of the other episodes.\\nhttps://go.servicedesignshow.com/podcast\\n\\nYOUTUBE\\nEvery episode of the Service Design Show is also available as via the official YouTube channel.\\nhttps://go.servicedesignshow.com/youtube\\n\\nFACEBOOK\\nCheck the Facebook page where you'll find more content and can discuss the episodes.\\nhttps://go.servicedesignshow.com/facebook\\n\\nINSTAGRAM \\nGet an exclusive behind the scenes look of the Show.\\nhttps://go.servicedesignshow.com/instagram\\n\\n----------------------------------------\\n\\n[FREE COURSE] HOW TO EXPLAIN SERVICE DESIGN\\nLearn how you can get your clients, colleagues, managers, CEOs and even grandmas as excited about service design as you are!\\nhttps://servicedesignshow.com/free-course"