A pragmatic approach to organisational design / Frithjof Wegener / Episode #132
b"Imagine that your organisation would fully embrace design? \\n\\nThere would be much less friction between how you work and how the organisation operates.\\n\\nWhen you'd see an opportunity to improve something and make a positive contribution with your skills you could just go for it.\\n\\nUnless you're one of the lucky few, most service designers still need to fight hard to get support for their way of working.\\n\\nAnd think about it, there's a lot at stake here...\\n\\nBecause when you fail to get proper support no one will listen, you won't be able to influence important decisions and eventually you'll become irrelevant.\\n\\nBut if we play our cards right I'm actually quite optimistic that will not happen.\\n\\nWhat inspires hope in me is that designers are starting to understand organisations better and better.\\n\\nFor instance we recently talked about organisational dark matter on the Show and how to influence that.\\n\\nIn this episode we continue on that theme and talk about a pragmatic approach to organisational design.\\n\\nYou'll learn how creating doubt, devising smart experiments and reframing challenges helps to get the buy-in from clients and stakeholders.\\n\\nThe most powerful tools are sometimes right in front of you. This episode serves as a great reminder of that.\\n\\n--- [ GUIDE ] -\\u2014\\n\\n00:00 Welcome to episode 132\\n05:00 Who is Frithjof\\n06:00 60 second rapid fire\\n09:45 Organisational design isn't new\\n14:00 Knowing the end at the start\\n19:00 Exploring what may be\\n24:30 What help clients make the leap\\n27:00 Doubt is your friend\\n30:15 Reframing the problem\\n39:00 How to coach clients\\n41:45 The role of experiments\\n47:30 Creating space for failure\\n54:00 Skills to make the transition\\n1:01:15 Final thoughts\\n\\n--- [ LINKS ] ---\\n\\n* https://twitter.com/frithjofthinks\\n* https://www.linkedin.com/in/frithjofwegener/\\n* https://www.researchgate.net/profile/Frithjof-Wegener\\n* https://scholar.google.com/citations?user=4-4TFXgAAAAJ&hl=en\\n\\n* Organizational Design webinar - https://www.youtube.com/watch?v=Qv-hDbtmG30\\n* Touchpoint article - https://www.service-design-network.org/touchpoint/vol-11-no-3-service-design-and-change-management/tp11-3-going-from-service-design-to-organisational-designing\\n\\nPODCASTS\\n* https://www.talkingaboutorganizations.com/\\n* https://www.tudelft.nl/io/delft-design-stories/out-of-the-blue\\n\\nBOOKS\\n* https://www.terrypratchettbooks.com/book-series/discworld/\\n* https://naomistanford.com/books/\\n* https://www.sup.org/books/title/?id=1448\\n* https://en.wikipedia.org/wiki/Crime_and_Punishment\\n\\n--- [ HOW TO EXPLAIN SERVICE DESIGN ] ---\\nLearn what it takes to get your clients, colleagues, managers, CEOs and even grandmas as excited about service design as you are.\\n\\nhttps://servicedesignshow.com/free-course"