Ep14 Voice Search & Devices
Although voice search is getting a bad rep in the industry due to the 'hype' it's definitely not something to ignore.
Nick Wilsdon, with 18 years experience and working for Vodafone, goes through numerous ways to make the most of the voice opportunities, from Amazon Skills and Google Actions to customer service, searching using voice and big data.
Forget about 50% of people using voice search by 2020 and realise that by next year 30% of businesses will be using voice devices, skills and actions to compliment their user journey.
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