Ep. 92: Ask the Right Questions to Serve Your Leads

Published: July 16, 2019, noon

b'When you\\u2019re working an open house, or on the floor at your real estate firm, what questions are you asking your clients?\\n\\nAsking the right questions can mean the difference between a lead who chooses YOU to be their agent, or a complete customer service failure.\\n\\nYou have to be strategic in the questions that you ask, because it\\u2019s like a \\u201cchoose your own adventure\\u201d book: the answers that people give will help you know exactly how to serve them!\\n\\nThese questions go beyond just serving them: they create a connection and a bond between you and that person.\\n\\nTom Tezak is here for another Tip Tuesday episode of the podcast, inspiring YOU on how asking the right questions will help you serve your leads exact needs.\\n\\nHighlights of this episode:\\n\\n\\n\\nWhat questions are you asking people at open houses/on the floor?\\n\\n\\nAsk: \\u201cwhere are you from?\\u201d This will help you get to know your feeder markets, and help you establish connections!\\n\\n\\nAsk: \\u201cwhere are you staying?\\u201d This can help you know more about their budget! Are they staying at a budget motel? Or are they at the Four Seasons? You can learn about their lifestyle just by their answer to this question!\\n\\n\\nThis allows you to give recommendations! People want to get to know more about the area, and get to know what amenities are around! You can help them get to know the area.\\n\\n\\nAsk: \\u201cWhen did you arrive?\\u201d If they JUST arrived and are already looking at real estate, you know that they are SERIOUS and ready to make things happen!\\n\\n\\nAsk: \\u201cWhen do you leave?\\u201d This helps you know their timetable.\\n\\n\\nThese connecting questions can give you valuable information without asking questions that some people may be reluctant to answer. In the process, you\\u2019re building connections and trust. \\n\\n\\n\\nHey everybody, thank you so much for spending time with us today: would you do me a giant favor and share this podcast with fellow realtors, and leave a review. Your reviews help this podcast get shared with more people.\\n\\nConnect with me (Tom):\\n\\n\\n2nd Home Agents website\\n\\n\\nFacebook\\n\\n\\nInstagram\\n\\n\\nYouTube\\n\\n\\n\\nSubscribe to the Show\\nDon\\u2019t miss a single episode of the podcast. You can search for \\u201cSelling the Dream\\u201d on any of your favorite listening platforms, or follow the links below:\\n\\n\\niTunes\\n\\n\\nSpotify'