Ep. 155: Tanya Delahoz Shares How High-Level Concierge Service Converts in Real Estate

Published: Feb. 21, 2020, 1 p.m.

b'How do your clients describe their experience working with you?\\n\\nAre you personable, or funny? Do you take care of their needs? Answer all their questions before they\\u2019ve even asked them?\\n\\nWe all have our own methods and ways of connecting with our clients and leads, and Tanya Delahoz is no different.\\n\\nWhether she\\u2019s closing a $300,000 condo sale, or a $3 million house sale, Tanya doesn\\u2019t change a thing. \\n\\nShe\\u2019s opted to provide high-level concierge service, and strives to create that experience for all of her clients. See, in Breckenridge (her market), people are coming and paying cash for their second homes; their dream vacation homes.\\n\\nTanya understands what they want when they come to her: an easy, done-for-them buying experience. Not only does she know what they want, but she knows just how to make it happen, and that has paid off for Tanya. \\n\\nThings didn\\u2019t start that way. After being laid off from her job working in the medical industry, Tanya shifted her focus and managed rental properties. Wowed by her high levels of service, clients started coming to Tanya for all of their housing needs. The obvious next step was getting a real estate licence, and she hasn\\u2019t looked back since! \\n\\nIf you\\u2019re thinking of ways to take your business to the next level, you\\u2019re going to be inspired by how Tanya turned a late night decision over a bottle of cabernet into a thriving business!\\n\\nBefore we dive in: start your new year with an amazing network of the best second home agents. Make sure that you create your free profile on the Second Home Agents website? Go over and get started: it\\u2019s FREE to join. Click here to register, fill out your profile and get listed today.\\n\\nHighlights of this episode:\\n\\n\\n\\nTom introduces Tanya Delahoz, and she shares about her career, and how she got started in real estate.\\n\\n\\nTanya had just lost her job, and didn\\u2019t know what she was going to do. Over a bottle of cabaret, she and her husband got online, registered her business, created her website, and started her business!\\n\\n\\nDwell started out as a business to manage rental properties, and eventually flip flipped to become predominantly real estate sales.\\n\\n\\nTanya shares about their rebranding process, and how the business came to be named \\u201cDwell Summit.\\u201d\\n\\n\\nWhen working in luxury real estate, it\\u2019s all about the experience: create a \\u201cconcierge\\u201d service, and you\\u2019ll do well. People buying second properties or vacation properties are there for the experience. \\n\\n\\nThe dollar value of the purchase shouldn\\u2019t dictate the experience though: whether it\\u2019s a $300,000 condo or a $3 million house, the experience should be of the highest quality!\\n\\n\\nClosing the sale is just the beginning of the process: you\\u2019re just starting a new relationship.'