NO CUSTOMERS = NO BUSINESS
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In a world of clicks and emoji's the connection between you and the customer is the most important aspect of your business.\\xa0 You've promised them an experience and now you must deliver that promise that exceeds their expectations that will have them telling others and returning.\\xa0 In this weeks episode I cover the CX Journey you need to create, plan and evolve and the pitfalls if you don't.
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