323 How to Troubleshoot a Massive Leak
Massive leaks in industrial water systems can strike at any time, and even seasoned experts like Steve Suzanne, Senior Technical Advisor at ChemTreat, aren't immune. With 20 years in the field, Steve thought he had seen it all until he faced a nightmare scenario: a chiller closed loop system with a staggering 10 million gallon volume was losing a jaw-dropping 100-110 gallons per minute.\xa0
In this gripping episode, Steve unveils his recent high-stakes battle to troubleshoot this colossal leak, existing somewhere across 26 miles of concealed piping beneath the ground, spanning\xa0 more than 110 buildings. Thanks to meticulous groundwork, insights from his Mastermind group, and an unparalleled rapport with his client, Steve navigated the chaos and uncovered the elusive source of the problem.
Don't wait until you're knee-deep in a massive leak crisis! Tune in and gain unparalleled insights into tackling unforeseen water system challenges. This episode isn't just essential for new field reps\u2014it's a must-listen for seasoned technical advisors too. Get ready to conquer any water system disaster that comes your way!\xa0
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Timestamps\xa0
Upcoming Events for Water Treatment Professionals [1:00]
Periodic Water Table With James McDonald [7:40]
Getting to know Steve Suzanne Senior Technical Advisor at ChemTreat [9:35]\xa0
How to Troubleshoot a Massive Leak in Your System [22:30]
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Quotes
\u201cWhen you have a massive leak, there's going to be a telltale sign somewhere. You need to start looking.\u201d - Steve Suzanne
\u201cA water meter is another data point that helps the client, and helps the water treater.\u201d - Steve Suzanne
\u201cKnow your systems. Take the time to understand your systems. Make a paper drawing so you know where relief valves are, water meters are, points of chemical injection, what room the water is coming from and going to so if there is a leak, you know where to look.\u201d - Steve Suzanne
\u201cMy best career advice: Build relationships with your customers. If I had not had a great relationship with this customer (who experienced the massive leak), it could have gone wrong. The healthy relationship opened up a very good line of communication (once the leak was discovered). I did not get \u201cIt's the water treaters fault that we're having this problem\u201d,\xa0 it doesn't fall back to \u201cIt's always the water treatment problem\u201d, because I had developed relationships with customers and it really helped me along my career.\u201d - Steve Suzanne
\u201cDon\u2019t ever be the smartest person in the room. If you\u2019re the smartest person in the room, you\u2019re in the wrong room. I\u2019m always learning.\u201d - Steve Suzanne
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Connect with Steve Suzanne
Phone: 919.414.3145
Email: steven.suzanne@chemtreat.com
Website: www.chemtreat.com
LinkedIn: in/steven-suzanne-cwt-cpo-26484115
Read or Download Steve Suzanne\u2019s Press Release HERE
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Links Mentioned
Scaling UP! H2O Academy video courses
AWT (Association of Water Technologies)
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2023 Events for Water Professionals
Check out our Scaling UP! H2O Events Calendar where we\u2019ve listed every event Water Treaters should be aware of by clicking HERE or using the dropdown menu.
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Books Mentioned
TED Talks by Chris Anderson
Who Moved My Cheese by Spencer Johnson
The Fast Track to Your Extra Class, HAM Radio by Michael Burnette
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Periodic Water Table With James McDonald
A neutralizing amine.\xa0 What does this mean:\xa0 neutralizing amine?\xa0 Why is morpholine considered a neutralizing amine?\xa0 What is its neutralizing capacity?\xa0 What\u2019s its chemical formula?\xa0 How does morpholine compare to other neutralizing amines such as cyclohexylamine and DEAE?\xa0 How does morpholine\u2019s distribution ratio compare to other amines, and why does this matter?\xa0 Should morpholine be used in low pressure boilers?\xa0 Where should morpholine be fed into a boiler system?\xa0 Could the use of the steam impact where you would recommend feeding the amine?\xa0 Are there limitations on how much morpholine you can feed in some applications?
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