189 The One Where We Talk About Innovation & Human-Centered Design
Today's guest is Bob Niemiec (KNEE-mick), Managing Partner at Twisthink, a digital innovation partner working to help companies bring their new products or services to life. Through hands-on partnerships fueled by strategic insight, human-centered design, and advanced technology, the Twisthink team has consistently unlocked game-changing opportunities for clients. Bob Niemic and Tinktwist are entirely devoted to creating the ideal user experience, which allows their customers to become leaders in their industries and accelerate growth.\xa0
We're going to take a deep dive into how to bring innovation into our companies, what it takes to build a great team, how AI can help us achieve our goals, and why Lean Management and Human-Centered Design are crucial to any company.\xa0
Thank you, Bob, for coming on the show, sharing your insight and expertise, so we are equipped to rise above the mediocre grind and elevate ourselves to see a company's bright future driven by human-centered design.\xa0
Your roadside friend, as you travel from client to client,\xa0
-Trace\xa0
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Timestamps: \xa0
Introducing Bob Neimic's game-changing approach to think differently [03:00]\xa0
Great teams: Bringing together multiple skillsets and generations in the workplace [07:45]\xa0
Operational excellence and innovational excellence [12:57]\xa0
Lean Management and Human-Ceneted Design [20:51]\xa0
What are the payoffs of innovation excellence? [24:05]\xa0
What inspires your clients? [34:01]\xa0
What's the biggest mistake you see your clients make? [37:30]\xa0
What's the big takeaway you want people to know? [40:32]\xa0
Lightning Round Questions [43:25]\xa0
James' Challenge: "Check makeup water for ammonia." [49:05]\xa0
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Quotes:\xa0
"Innovate. Accelerate. Grow" - Bob Neimic\xa0
"There is nothing harder and more worthwhile than developing a great team." - Bob Neimic\xa0
"You cannot grow without change." - Trace Blackmore\xa0
"Operational excellence secures the present. Innovational excellence secures the future." -Roger Milliken\xa0
"The skill of design or industrial design is a way to raise the bar for innovational excellence." - Bob Neimic\xa0
"Human-Centered Design: Discovery, Analyze, Create, Develop." -Bob Neimic\xa0
"Now more than ever, we need to take advantage of the digital age." - Bob Neimic\xa0
"More empathy is critically important right now." - Bob Neimic\xa0
"We cannot claim to be innovational excellent without diversity." - Bob Neimic\xa0
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Connect with Bob Neimic:
LinkedIn: in/robertniemiec
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Links Mentioned:\xa0
The Malcolm Baldrige National Quality Award (MBNQA)\xa0
Charity Water - A nonprofit that deploys pumps to regions of the world where there is no access to clean drinking water, on a mission to end the water crisis\xa0\xa0\xa0
A Practical Guide to Understanding AI\xa0
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Books Mentioned:\xa0
Start With Why\xa0\xa0
So You Want To Talk About Race\xa0
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