How Emotional Intelligence Complements Hard Selling Skills with Colleen Stanley
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This is episode 459.
Read the complete transcription on the Sales Game Changers Podcast website.
COLLEEN\\u2019S TIP: \\u201cIt\\u2019s time for a new perspective in sales. I believe in teaching both the hard skills, what I\\u2019ve framed up as the sales IQ skills \\u2013 negotiation skills, value propositions, prospecting, closing \\u2013 but what was missing for years and is still missing in a lot of sales organizations are coaching and teaching the soft skills, emotional intelligence skills. Emotional intelligence sounds great but how do you actually yield hard sales results? What I\\u2019d like to encourage everyone today is for this new perspective, when you\\u2019re coaching your salespeople, absolutely coach to the hard skills but start including language such as, \\u201cWhere do you think lack of empathy got in the way of forwarding this opportunity?\\u201d, \\u201cWhere did your lack of assertiveness go up?\\u201d, \\u201cHow are you playing into instant gratification?\\u201d It\\u2019s not an either/or proposition which often people confuse that when they hear of emotional intelligence.\\xa0
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