Elite Sales Performers Are Doing This for Customers Right Now with NVIDIA's Rima Alameddine and Microsoft's Christine Zmuda

Published: April 2, 2021, 10:27 a.m.

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This is episode 346.

Read the complete transcription on the Sales Game Changers Podcast website.

RIMA\'S TIP FOR EMERGING SALES LEADERS: "Always know that the most important thing is to serve your customers. If you have a plan, with that in mind, if everything you do from your research to your plan to your conversations, everything you do with your customers has the goal of helping your customers be successful, you will do well and your customers will be successful and your business will be successful.\\xa0The action is keep that in mind as you do your research, your homework, your meetings and you go about your business."

CHRISTINE\'S TIP FOR EMERGING SALES LEADERS: "I\'d like to encourage leaders to follow a model, coach and care framework. Model the behavior, employees are looking at you for a pulse check to also see if they have license to actually try things. It\'s okay to fail, do they have a license to be their authentic selves at work? How can you demonstrate that? Are you setting up a plan where employees can move as quickly as they need to move? Empower them, that\'s the model piece.\\xa0Coaching is obviously bring your resources, showing them how things have been done but also being open-minded because there\'s a lot of great opportunities to learn from anyone in the organization regardless of level. Then that caring piece, we\'ve touched on that quite a few points throughout today\'s discussion on\\xa0being empathetic\\xa0and understanding the individual. What\'s their motivation? What are their learning opportunities and how can you support them?"

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