A Deep, Honest Look at Empathy in the Sales Process with Kyla O'Connell
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This is episode 631.
Read the complete transcription on the Sales Game Changers Podcast website.
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Today\'s show featured an interview with Kyla O\'Connell with Win-Win Sales Training. Kyla will be a speaker at the IES Women in Sales Leadership Elevation Conference on October 12. The interview was conducted by Gina Stracuzzi, chairperson for the conference.
KYLA\'S ADVICE:\\xa0 "Explore how empathy is really emerging as a superpower in business. Not just because of how we\\u2019re going to influence our customers to want to buy from us, not just because we\\u2019re going to influence our teams to work harder to hit their goals because we\\u2019re influencing them. Having that empathy for yourself so that you can recognize when you\\u2019re having an off day, and forgive yourself, and get back to the next play. Because again, it\\u2019s the kindest thing you can do, but it\\u2019s also the most effective thing you can do for your career."
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