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Read the complete transcript on the Sales Game Changers Podcast website.

MELINDA’S TIP TO SALES LEADERS: “Focus on what you can control and right now there’s not a lot people can control except for their attitude. You can control your response to your customer. So whether or not your customer had budget last week and all of a sudden their budget got snatched back, you can’t control that. Be pleasant to deal – make sure that they can hear the smile on the other end of the phone or they can actually see your smile and face on the Zoom call. It’s important that you embrace as opposed to react.”