EP 562: Illumineto Raised $700k raised, Passes 100 Customers with DC Team with CEO Nick Caruso

Published: Feb. 6, 2017, 10 a.m.

Nick Caruso. He\u2019s the CEO and founder of Illumineto. He\u2019s the VP of Sales in Eastern US & Canada with Notable Solutions and he was there for 6 years. Before that, he was at Kofax as a federal sales manager and he also served the country in the Marine Corps as a Captain.

Famous Five:

  • Favorite Book? \u2013 Built to Last
  • What CEO do you follow? \u2013\xa0 Drew Houston
  • Favorite online tool? \u2014 API.ai
  • Do you get 8 hours of sleep?\u2014 No
  • If you could let your 20-year old self, know one thing, what would it be? \u2013 Nick wished he knew that starting a company was not as hard as he thought it would be and wished he\u2019d started earlier

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Time Stamped Show Notes:

  • 01:06 \u2013 Nathan introduces Nick to the show
  • 01:45 \u2013 Illumineto is a SaaS company and they charge monthly
  • 02:00 \u2013 Nick has been in the technology field for 20 years and in sales for 15 years
  • 02:15 \u2013 Nick wasn\u2019t able to find a tool to help him close more deals
  • 02:34 \u2013 Illumineto focuses on the individual sales rep and not the whole company
  • 02:58 \u2013 Illumineto has a lot of sales reps from Fortune 500 companies
  • 03:14 \u2013 Illumineto has been running for 6 months now
  • 03:48 \u2013 Illumineto currently has a thousand of sign ups or users that represent several hundreds of logos
  • 04:25 \u2013 Illumineto was founded in mid 2015
    • 04:30 \u2013 Beta in 2016
  • 04:50 \u2013 Nick has sunk in $700K before starting
  • 05:00 \u2013 Illumineto had an Angel round
  • 05:23 \u2013 Illumineto has 3 co-founders
    • 05:32 \u2013 All of them had successful exits in different companies
    • 05:55 \u2013 There are 5 Angel investors
  • 06:15 \u2013 Current team size is 4
  • 06:50 \u2013 Average pay per user per month is $30
  • 07:00 \u2013 Average MRR
    • 08:00 \u2013 Nick won\u2019t disclose the amount, but Illumineto is profitable
  • 09:00 \u2013 Nathan explains why he asks for numbers
  • 10:15 \u2013 Illumineto has more than 100 paying customers
  • 10:30 \u2013 Gross customer churn
    • 10:52 \u2013 0% churn rate on paying customers
  • 11:31 \u2013 Illumineto had paid advertising
    • 12:07 \u2013 They had thousands of people coming in for the premium model
  • 12:50 \u2013 Illumineto leverages their connections in LinkedIn to get their customers from IBM
  • 13:11 \u2013 The Famous Five

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3 Key Points:

  • It is possible for a startup to be profitable in as early as 6 months.
  • Leveraging your connections can help you engage with customers and increase sales.
  • Start your business as soon as you can, you\u2019ll learn as you go.

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Resources Mentioned:

  • Acuity Scheduling \u2013 Nathan uses Acuity to schedule his podcast interviews and appointments
  • Drip \u2013 Nathan uses Drip\u2019s email automation platform and visual campaign builder to build his sales funnel
  • Toptal\xa0\u2013 Nathan found his development team using Toptal for his new business Send Later. He was able to keep 100% equity and didn\u2019t have to hire a co-founder due to the quality of Toptal
  • Host Gator\xa0\u2013 The site Nathan uses to buy his domain names and hosting for the cheapest price possible.
  • Audible\xa0\u2013 Nathan uses Audible when he\u2019s driving from Austin to San Antonio (1.5-hour drive) to listen to audio books.
  • The Top Inbox\xa0 \u2013 The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens, and follow-up with email sequences
  • Jamf \u2013 Jamf helped Nathan keep his Macbook Air 11\u201d secure even when he left it in the airplane\u2019s back seat pocket
  • Freshbooks \u2013 Nathan doesn\u2019t waste time so he uses Freshbooks to send out invoices and collect his money. Get your free month NOW
  • Show Notes provided by Mallard Creatives