EP 528: ConvertKit Hits $480k MRR, Helping 10,000 Professional Bloggers Grow Email Lists with CEO Nathan Barry

Published: Jan. 3, 2017, 10 a.m.

Nathan Barry, CEO of ConvertKit \u2013 an email marketing company for professional bloggers. Listen as Nathan shares how he manages to stay self-funded while, at the same time, increasing the growth and bloggers\u2019 interest in using ConvertKit.

Famous Five:

  • Favorite Book? \u2013 Predictable Success
  • What CEO do you follow? \u2013\xa0 N/A
  • Favorite online tool? \u2014 Workable
  • Do you get 8 hours of sleep?\u2014 No
  • If you could let your 20-year old self, know one thing, what would it be? \u2013 Pick just one thing you love to do and do it really well

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Time Stamped Show Notes:

  • 01:50 \u2013 Nathan introduces Barry to the show
  • 02:15 \u2013 ConvertKit is a SaaS company and has around 10,000 bloggers
  • 02:47 \u2013 ConvertKit\u2019s pricing depends on the blogger\u2019s subscribers count
  • 03:04 \u2013 Average revenue per user per month
    • 03:24 \u2013 65% of the users are on $48/month plan
  • 03:48 \u2013 ConvertKit\u2019s cash flow is doing well
  • 04:15 \u2013 Annual plan has a big impact on churn
  • 04:50 \u2013 Barry pushes the annual plan on Cyber Monday
    • 05:00 \u2013 Average annual plan total
  • 05:30 \u2013 ConvertKit had a free 1 month promotion for new users
  • 05:56 \u2013 ConvertKit has a 40K email list \u2013 half of it is from content marketing, the other half is from webinars
    • 06:30 \u2013 ConvertKit has added 25K new people in their list this year from joint webinars alone
    • 06:55 \u2013 Barry is using Google Hangout and Chatroll for the webinars
    • 07:20 \u2013 ConvertKit is doing 10-20 webinars a month
  • 07:53 \u2013 There are 2 people in Barry\u2019s team who are involved in the webinar process
    • 08:28 \u2013 The team is trying to get people who use MailChimp or Aweber to switch to ConvertKit
    • 08:38 \u2013 It is a 2-step direct sales process
  • 09:54 \u2013 Barry shares how he mitigates the show up rate in their webinars
  • 10:54 \u2013 Some of the bloggers reach out to ConvertKit and some find them through other bloggers
  • 11:16 \u2013 Average expenses a month in affiliate payouts
    • 11:33 \u2013 A quarter of ConvertKit\u2019s revenue comes from affiliate programs
  • 12:10 \u2013 2015 total revenue is around $300K
  • 12:20 \u2013 2016 average revenue
  • 12:34 \u2013 ConvertKit is self-funded
    • 12:44 \u2013 It was an intentional choice
    • 13:03 \u2013 Barry shares what he did when they were almost running out of funds
  • 14:15 \u2013 ConvertKit\u2019s gross profit and total money in the bank
  • 14:38 \u2013 ConvertKit just had a big expense from the annual plan switch
  • 15:15 \u2013 Gross monthly customer churn
  • 16:15 \u2013 Expansion is ConvertKit\u2019s next focus
  • 17:08 \u2013 Current CAC
  • 18:28 \u2013 Team size and location
  • 18:50 \u2013 Average headcount expenses
  • 19:14 \u2013 ConvertKit was launched in 2013
  • 20:18 \u2013 There are two advisers who have a share in the company
  • 20:45 \u2013 Connect with Nathan through ConvertKit and his website
  • 23:20 \u2013 The Famous Five

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3 Key Points:

  • You can stay self-funded with a fast growing business and by managing your funds properly.
  • Joint webinars and 2-point direct sales are excellent options to increase mailing list.
  • Pick one thing you love to do, focus in, and do it really well.

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Resources Mentioned:

  • Acuity Scheduling \u2013 Nathan uses Acuity to schedule his podcast interviews and appointments
  • Drip \u2013 Nathan uses Drip\u2019s email automation platform and visual campaign builder to build his sales funnel
  • Toptal\xa0\u2013 Nathan found his development team using Toptal for his new business Send Later. He was able to keep 100% equity and didn\u2019t have to hire a co-founder due to the quality of Toptal
  • Host Gator\xa0\u2013 The site Nathan uses to buy his domain names and hosting for the cheapest price possible.
  • Audible\xa0\u2013 Nathan uses Audible when he\u2019s driving from Austin to San Antonio (1.5-hour drive) to listen to audio books.
  • The Top Inbox\xa0 \u2013 The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens and follow-up with email sequences
  • ConvertKit.com \u2013 Barry\u2019s business website
  • NathanBarry.com \u2013 Barry\u2019s personal website
  • Show Notes provided by Mallard Creatives