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Chad Brown, CEO and head of product along with his co-founder at Orangedox.com. He has a strong background in business intelligence and technology startups and has a passion for business documents and the color orange.

Famous Five:

• Favorite Book? \u2013 Good to Great
• What CEO do you follow? \u2013\xa0 Drew Houston

• Favorite online tool? \u2013\xa0 Stack Exchange
• Do you get 8 hours of sleep? \u2013\xa0 Yes
• If you could let your 20-year old self, know one thing, what would it be? \u2013 \u201cBe more confident\u201d

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Time Stamped Show Notes:

• 01:32 \u2013 Nathan introduces Chad to the show
• 02:07 \u2013 Orangedox started as document tracking and was originally on Dropbox
• 02:17 \u2013 Orangedox has premium services on top premium products
• 02:48 \u2013 Why would people choose Orangedox over PandaDoc
• • 02:55 \u2013 Orangedox is integrated into your account
• 03:22 \u2013 Orangedox is a SaaS business
• 03:55 \u2013 Orangedox has over 20K product signups
• 04:05 \u2013 Orangedox was in beta in 2014 and pre-launch in early 2015
• 04:25 \u2013 Average weekly active customers: 2000
• 05:05 \u2013 Average number of paying customers: about 300
• 05:30 \u2013 Average pay per customer is $25-30 a month
• 06:00 \u2013 MRR
• 06:17 \u2013 Chad was looking at raising capital but still undecided about their focus
• 06:55 \u2013 Chad is looking at their current customer base
• 07:30 \u2013 Chad shares how the customers are using Orangedox and the commonality in paying customers
• 09:15 \u2013 Team size: 2 full-time and few part-time workers
• 09:30 \u2013 Gross customer churn around 5%
• 09:57 \u2013 Chad shares how they acquire their new customers
• 11:52 \u2013 Orangedox is based in Vancouver
• 12:25 \u2013 Chad and his co-founders\u2019 plan on the company
• 12:45 \u2013 Chad hasn\u2019t focused on a lot revenue at the moment, but is working on closing key enterprise clients
• 13:21 \u2013 Connect with Chad through his email and Twitter
• 14:55 \u2013 The Famous Five

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3 Key Points:

• At first, focus on the betterment of your product as opposed to revenue.
• Analyze your product\u2019s effectivity through your customers\u2019 activities.
• Have the confidence and motivation to do what you want.

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Resources Mentioned:

• Acuity Scheduling \u2013 Nathan uses Acuity to schedule his podcast interviews and appointments
• Drip \u2013 Nathan uses Drip\u2019s email automation platform and visual campaign builder to build his sales funnel
• Toptal\xa0\u2013 Nathan found his development team using Toptal for his new business Send Later. He was able to keep 100% equity and didn\u2019t have to hire a co-founder due to the quality of Toptal
• Host Gator\xa0\u2013 The site Nathan uses to buy his domain names and hosting for the cheapest price possible.
• Audible\xa0\u2013 Nathan uses Audible when he\u2019s driving from Austin to San Antonio (1.5-hour drive) to listen to audio books.
• The Top Inbox\xa0 \u2013 The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens and follow-up with email sequences
• @Orange_dox \u2013 Chad\u2019s business\u2019 Twitter handle
• Chad@Orangedox.com \u2013 Chad\u2019s email address
• Show Notes provided by Mallard Creatives