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Samir Smajic, one of the founders of GetAccept. GetAccept recently moved to San Francisco from Sweden because they are part of YC\u2014a solution where you design, send, track, and market your proposals to get more deals digitally signed. Samir has a bunch of experience in project management, consulting, CRM, IT, computer software, business and more.

Famous Five:

• Favorite Book? \u2013 Never Split the Difference
• What CEO do you follow? \u2013\xa0 N/A

• Favorite online tool? \u2014Trello
• Do you get 8 hours of sleep?\u2014 No
• If you could let your 20-year old self, know one thing, what would it be? \u2013 \u201cDoing whatever I felt good to do\u201d

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Time Stamped Show Notes:

• 01:55 \u2013 Nathan introduces Samir to the show
• 02:25 \u2013 Samir chooses skiing over snowboarding
• 02:35 \u2013 GetAccept helps sales reps close more deals by focusing on their sales document workflow
• 02:58 \u2013 GetAccept is a subscription-based SaaS business
• 03:07 \u2013 Average pay per user is $40/month or $200 per business/month
• 03:42 \u2013 GetAccept currently has 1,100 paying customers and 4,400 free customers
• 04:15 \u2013 Average MRR is $44K
• 04:20 \u2013 GetAccept was launched in December of 2015
• • 04:47 \u2013 GetAccept already had revenue their first month
• 05:31 \u2013 Samir shares why GetAccept has a high conversation rate from free to paying customers
• 06:00 \u2013 GetAccept calls their customers to give them product information and ask them questions
• 06:50 \u2013 GetAccept helps their customers send their first contract
• 07:17 \u2013 Fully weighted CAC
• 07:35 \u2013 Total headcount expenses
• 08:28 \u2013 GetAccept has 200 new customers monthly
• 08:47 \u2013 GetAccept has paid marketing
• • 09:09 \u2013 Spending is around $4000 for paid ads
• 09:20 \u2013 GetAccept\u2019s biggest competitors explained
• 11:00 -\xa0 Gross customer churn
• 12:00 \u2013 LTV
• 12:25 \u2013 GetAccept is currently based in San Francisco
• 12:49 \u2013 GetAccept had raised capital and is still open
• 14:20 \u2013 Samir\u2019s focus is the growth of the company
• 14:34 \u2013 GetAccept has 4 co-founders
• 14:42 \u2013 If DocuSign offered to buy your business, would you accept?
• 15:30 \u2013 Connect with Samir on LinkedIn
• 17:10 \u2013 The Famous Five

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3 Key Points:

• Focus on what YOU can do for your customers \u2013 assist them in ANY way possible.
• Doing the work you love and enjoy is more important than the bottom dollar.
• Let your competitors motivate you to improve what YOU are doing.

Resources Mentioned:

• Acuity Scheduling \u2013 Nathan uses Acuity to schedule his podcast interviews and appointments
• Drip \u2013 Nathan uses Drip\u2019s email automation platform and visual campaign builder to build his sales funnel
• Toptal\xa0\u2013 Nathan found his development team using Toptal for his new business Send Later. He was able to keep 100% equity and didn\u2019t have to hire a co-founder due to the quality of Toptal
• Host Gator\xa0\u2013 The site Nathan uses to buy his domain names and hosting for the cheapest price possible.
• Audible\xa0\u2013 Nathan uses Audible when he\u2019s driving from Austin to San Antonio (1.5-hour drive) to listen to audio books.
• The Top Inbox\xa0 \u2013 The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens and follow-up with email sequences
• LinkedIn \u2013 Samir\u2019s LinkedIn account
• Show Notes provided by Mallard Creatives