Published: Dec. 18, 2016, 10 a.m.
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Henry Schuck, CEO of DiscoverOrg. He\\u2019s a leading entrepreneur in sales intelligence and lead generation. Under his leadership, DiscoverOrg built the industry\\u2019s most accurate, highest quality, contact database through a mix of technology and a team of live researchers who continually call into thousands of IT, marketing, HR, and finance departments.
Famous Five:
- Favorite Book? \\u2013 Good Boss, Bad Boss
- What CEO do you follow? \\u2013\\xa0 N/A
- Favorite online tool? \\u2014 Gmail
- Do you get 8 hours of sleep?\\u2014 I do
- If you could let your 20-year old self, know one thing, what would it be? \\u2013 \\u201cWork harder than you could ever imagine working\\u201d
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Time Stamped Show Notes:
- 01:40 \\u2013 Nathan introduces Henry to the show
- 02:13 \\u2013 DiscoverOrg provides deep intelligence on the company and the contact information of buyers of 60,000 companies worldwide
- 02:38 \\u2013 DiscoverOrg is selling the data on a subscription basis
- 03:09 \\u2013 Henry worked for a company similar to DiscoverOrg when he was an undergrad
- 03:28 \\u2013 Henry\\u2019s colleague asked him to build a similar company which is now DiscoverOrg
- 04:04 \\u2013 Henry\\u2019s acquired iProfile
- 04:40 \\u2013 DiscoverOrg is owned by TA Associates
- 04:58 \\u2013 DiscoverOrg was self-funded in annual contract value in 2014
- 05:56 \\u2013 Henry was approached by different private equity firms in 2012-2014
- 06:26 \\u2013 Henry shares the reason why they chose TA Associates
- 07:45 \\u2013 Customers pay annual access to the platform which is a SaaS platform and they pay for specific data
- 08:22 \\u2013 Average annual RPU
- 08:46 \\u2013 Average ARR
- 09:20 \\u2013 How Henry manages churn
- 10:46 \\u2013 CAC
- 11:16 \\u2013 Henry and his team are based in Vancouver, Washington
- 11:27 \\u2013 Team size is 315
- 11:40 \\u2013 Lifetime value
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- 11:55 \\u2013 Customers stay with DiscoverOrg for 3-4 years
- 12:23 \\u2013 What keeps you motivated in doing this?
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- 12:30 \\u2013 Henry has a 6 month old daughter and he wants her to see that he works hard, he also wants to make it a success for TA
- 13:29 \\u2013 Connect with Henry through LinkedIn and Twitter
- 15:27 \\u2013 Annual renewal rate is over 90%
- 15:46 \\u2013 DiscoverOrg is continually building new data
- 16:00 \\u2013 The Famous Five
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3 Key Points:
- Teach users not only how to use a platform, but how to utilize it to INCREASE their revenue.
- Have a business that is profitable.
- Work harder than you could ever imagine working, that\\u2019s where you add value.\\xa0
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Resources Mentioned:
- Acuity Scheduling \\u2013 Nathan uses Acuity to schedule his podcast interviews and appointments
- Drip \\u2013 Nathan uses Drip\\u2019s email automation platform and visual campaign builder to build his sales funnel
- Toptal\\xa0\\u2013 Nathan found his development team using Toptal for his new business Send Later. He was able to keep 100% equity and didn\\u2019t have to hire a co-founder due to the quality of Toptal
- Host Gator\\xa0\\u2013 The site Nathan uses to buy his domain names and hosting for the cheapest price possible.
- Audible\\xa0\\u2013 Nathan uses Audible when he\\u2019s driving from Austin to San Antonio (1.5-hour drive) to listen to audio books.
- The Top Inbox\\xa0 \\u2013 The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens and follow-up with email sequences
- @HenryLSchuck \\u2013 Henry\\u2019s Twitter handle
- LinkedIn \\u2013 Henry\\u2019s LinkedIn account
- Show Notes provided by Mallard Creatives
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