Published: Oct. 26, 2017, 9 a.m.
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Ron Jacobson. He\\u2019s the co-founder and CEO of Rockerbox and Hindsight. Ron was a project manager at AppNexus and a proud McGill alumni. Follow him on Twitter.
Famous Five:
- Favorite Book? \\u2013 Made in America
- What CEO do you follow? \\u2013 Elon Musk and Mark Cuban
- Favorite online tool? \\u2014 Spectacle
- How many hours of sleep do you get?\\u2014 7
- If you could let your 20-year old self, know one thing, what would it be? \\u2013 \\u201cThere are going to be a lot of highs and there are going to be a lot of lows, but you just got too keep moving\\u201d
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Time Stamped Show Notes:
- 01:36 \\u2013 Nathan introduces Ron to the show
- 02:01 \\u2013 Rockerbox is an online marketing technology company
- 02:09 \\u2013 Hindsight is a secondary offering which is an off-site analytics platform, complementary to Rockerbox
- 02:28 \\u2013 Rockerbox is a management service and Hindsight is the SaaS part
- 03:00 \\u2013 Rockerbox was launched in early 2014
- 03:03 \\u2013 Team size is 18
- 03:13 \\u2013 Target customers are marketers
- 03:25 \\u2013 Rockerbox has partnerships with publishers and data providers
- 04:40 \\u2013 Through different partnerships, they\\u2019re able to know the source of potential customers
- 05:25 \\u2013 First year revenue was $640K gross
- 05:30 \\u2013 2015: under $2M , 2016 was around $4M and it will probably be $8M this year
- 05:48 \\u2013 10% of the customers are on Hindsight
- 06:50 \\u2013 In 2016, Rockerbox has served 50 customers
- 07:19 \\u2013 Hindsight currently has around 13 customers with a MRR of $16K
- 07:43 \\u2013 Some of Rockerbox\\u2019s customers are Vimeo and Vanguard
- 08:16 \\u2013 CAC and LTV
- 08:26 \\u2013 No logo and revenue churn yet
- 08:50 \\u2013 Some small companies can\\u2019t scale and their pricing is \\u201ctake it or leave it\\u201d
- 09:32 \\u2013 5 team members are focused on Hindsight
- 09:59 \\u2013 Hindsight is self-funded and is based on Rockerbox
- 10:14 \\u2013 Ron shares why they raised funding despite doubling Rockerbox\\u2019s ARR
- 11:05 \\u2013 Ron has reached out to people whom he hasn\\u2019t talked to for decades just to acquire new customers
- 11:16 \\u2013 Ron shares the content of his email
- 13:10 \\u2013 The Famous Five
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3 Key Points:
- Having fewer customers with a larger paywall works well, it allows you to focus more on your customers\\u2019 needs.
- Stick to your pricing and your target market.
- Through the highs and lows, just KEEP MOVING.
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Resources Mentioned:
- Simplero \\u2013 The easiest way to launch your own membership course like the big influencers do but at 1/10th the cost.
- The Top Inbox \\u2013 The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens, and follow-up with email sequences
- GetLatka - Database of all B2B SaaS companies who have been on my show including their revenue, CAC, churn, ARPU and more
- Klipfolio \\u2013 Track your business performance across all departments for FREE
- Hotjar \\u2013 Nathan uses Hotjar to track what you\\u2019re doing on this site. He gets a video of each user visit like where they clicked and scrolled to make the site a better experience
- Acuity Scheduling \\u2013 Nathan uses Acuity to schedule his podcast interviews and appointments
- Host Gator\\u2013 The site Nathan uses to buy his domain names and hosting for the cheapest price possible
- Audible\\u2013 Nathan uses Audible when he\\u2019s driving from Austin to San Antonio (1.5-hour drive) to listen to audio books
- Show Notes provided by Mallard Creatives
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